Publishing and monitoring customer experience will help you gain the trust of new customers and better engage with your community. In 2 clicks, allow your customer to share their feedback!
Configuración
Active los comentarios y la calificación desde el menú Personalizar de la página web del producto.
Nota
Visitors must log in to share their comments. Make sure they are able to do so (see Portal documentation).
Revisa las publicaciones en tiempo real
Whenever a post is published, the product manager and all the product followers get notified in their Inbox (Discuss menu).
Nota
By default the user who created the product is automatically set as follower.
Click the product name to open the detail form and review the comment (in the product discussion thread).
Moderate & unpublish
You can easily moderate by using the chatter, either in the product detail form or on the web page.
To unpublish the post, open the product web page and click the Published button to turn it red (Unpublished).
- ..tip::
Puede acceder a la página web desde el formulario de detalles haciendo clic en el botón inteligente Publicado (y viceversa).
